Roark Solar & Pool Equipment (“Roark,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, contact us, or use our services.
If you have any questions about this Privacy Policy, you may contact us at:
Roark Solar & Pool Equipment
Phone: (941) 924-3016
Email: info@roarksolar.com
1. Information We Collect
We collect information in the following ways:
Information You Provide Directly
You may provide personal information when you:
- Request a consultation or service estimate
- Submit a contact form
- Call or email our office
- Schedule service or installation
- Sign a service agreement
This information may include:
- Name
- Phone number
- Email address
- Property address
- Billing information
- Details about your pool, roof, or equipment
Information Collected Automatically
When you visit our website, certain information may be collected automatically, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide estimates
- Schedule and perform services
- Communicate about projects or service updates
- Send invoices or payment confirmations
- Improve our website and customer experience
- Maintain internal records
We do not sell, rent, or trade your personal information to third parties.
3. Cookies & Website Analytics
Our website may use cookies or similar technologies to:
- Improve website functionality
- Analyze website traffic
- Enhance user experience
You may adjust your browser settings to refuse cookies; however, some portions of the website may not function properly as a result.
We may use third-party analytics tools (such as website traffic reporting services) to better understand how visitors use our website.
4. Sharing of Information
We may share limited information with trusted third-party service providers when necessary to operate our business, such as:
- Payment processors
- Scheduling or CRM platforms
- Website hosting providers
- Marketing service providers
These providers are required to maintain the confidentiality of your information and use it only for authorized purposes.
We may also disclose information if required to comply with legal obligations or protect our rights and property.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information from unauthorized access, disclosure, or misuse.
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.
6. Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
7. Your Rights & Choices
You may request to:
- Review the personal information we hold about you
- Correct inaccurate information
- Request deletion of your information (subject to legal or contractual obligations)
To make a request, please contact us at:
info@roarksolar.com
(941) 924-3016
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
9. Children’s Privacy
Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
We encourage you to review this policy periodically.